Attention: If you placed an order online on Thanksgiving day, Nov. 26th, we did not receive your order due to a system outage.
Please contact customer service during regular business hours to inquire. We apologize for the inconvenience.
OER® reserves the right to ship via carrier of our choice. Products that require truck freight are usually indicated by the icon to the left. This indicates that the product is too large for ground delivery and must be shipped by motor freight. There may be items listed herein that are not indicated as truck freight. These items must be pre-paid, including freight charges, before the shipment can be sent. OER® requires a minimum $125.00 fee for all California orders and minimum $175.00 fee for all out of state truck shipments.
Truck freight rates could be higher depending on products being ordered and the destination. Residential deliveries require an additional $40.00 fee. Should the customer's delivery require special handling (lift gate service, re-routing, additional freight charges, etc.), any and all additional fees will be billed to the customer's credit card. Acceptance of truck freight shipment is acknowledgment that additional charges will be incurred. Please include a commercial business address whenever possible.
For additional information contact our customer service department during regular business hours.
Important: Truck freight items are excluded from promotional shipping offers.