Products may be returned for a credit or exchange within 30 days of receipt. OER® does not issue refunds on any product for any reason. All returns are subject to a 25% restocking fee after 30 days. Should you need to return a part for exchange or credit,
please contact our customer service department for a return authorization number and instructions.
OER® will not accept returned goods without prior authorization. Dealer is responsible for shipping charges on all return orders.
Stencil kits, stripe kits, electrical parts, gauges, wiring harnesses, switches, etc. are non-returnable.
All special order products must be pre-paid in full and are non-returnable. There is no guarantee on moving parts such as engines, transmissions, rear ends, steering gears, water pumps, distributors, wiper motors, etc. If any product is modified, altered, painted, installed or disassembled in any way without the expressed written permission of OER®, the item is non-returnable.
OER® always recommends professional installation on all products we offer and we encourage dealers to recommend the same to their customers. Any item which has been altered, painted, installed or deemed non-resalable by OER® will be returned to the dealer at the dealer's expense. OER® is not responsible or liable for labor fees associated with the installation, removal, modification, painting, or repair of any product purchased regardless of the circumstances. OER® is not responsible for any damage or discoloration incurred in relation to chemical products being used including cleaners, waxes, polishes, paints, etc.