Attention: We are open and shipping orders daily! Most orders are shipped within 24 to 48 hours of receipt.
Although our local Showroom is currently closed, take advantage of our curbside pickup service. Click here for COVID-19 information.
OER® offers many kits which contain a variety of products in one convenient part number.
If an item in a kit is out of stock, we will generally ship what is available and back order the item(s) which are not in stock. Please contact our sales department by phone to verify which items are not in stock when placing an order. Customers may decide whether to accept the partial kit or back order the entire kit until all items can be shipped at the same time.
If the customer decides to accept partial delivery of the kit, the full price of the kit and appropriate freight fees will be charged. When back ordered items arrive in our warehouse, they will be shipped at no additional charge (within the contiguous 48 United States). Cancellation of products from a kit will be accepted at 25% below the actual current retail price of the item.
On COD orders, the full price of the kit is charged and back ordered items are shipped on a COD freight only basis. OER® free shipping policies apply to the 48 contiguous United States only. Alaska, Hawaii, Puerto Rico, Virgin Islands, and international orders are not subject to free shipping on orders or back ordered items.